User Guide

Order flow

《1-1》Select the product you want to purchase Once you have decided on the product you want to purchase, press the [Add to Cart] button. The product will be added to your cart.
You can check the added products by clicking the [Cart button] on the top right of the page.

《1-2》Confirm the cart Once you have decided on the product you wish to purchase, click the [Cart button] at the top right of the page, confirm the product, and then press the [Proceed to checkout] button.

《1-3》About member registration You can shop at our store by choosing from the following three patterns. [1] Log in and purchase. [2] Register as a new member and purchase. [3] Purchase without registering as a member. If you have already registered as a member and have forgotten your login password, please use "Reset Password". Additionally, if you are already a member at a store, you will need to issue a linkage key to centralize your store and site.
Click here for details

《2-1》Entering orderer information If you are making a purchase for the first time, please enter your name/name furigana/phone number/email address/zip code (no hyphens)/address on the orderer information input screen. .
If you have already registered as a member, you can skip the above input process by ``logging in'' before placing your order. If there is a mistake in the member registration information, it will be reflected as is. Please double check that the information you entered is correct.

《2-2》Select delivery date and time The delivery company is Japan Post. Once payment is confirmed, we will begin preparing for shipping within 2-3 days, but depending on the timing of convenience store payment or bank transfer payment, we may not be able to meet your desired delivery date. Also, please note that we will ship according to the "shortest date specified".

《2-3》Order notes section [If the names of the orderer and the payer are different] Please be sure to write the "payer's name". This includes cases where the orderer transfers money from a family member's bank account or purchases using a family member's credit card.

《3-1》Selection of payment method Credit card payment / Google Pay / Amazon Pay / Bank transfer / Convenience store payment (KOMIJU) / Paidy can be used.
Click here for details

《3-2》Selection of delivery method <Yu-Packet>
Ships via Japan Post and Yu-Packet service.
Shipping fee is ¥300 domestically.
Free shipping for orders over 30,000 yen.
For international mail, EMS (International Express Mail) costs 2000 yen.

《3-3》Confirm your order details First, a list of purchased products and payment total will be displayed. Please check the product and quantity of your order. As you scroll the screen, orderer information, product delivery address, payment method, and delivery method will be displayed.
Once all confirmations have been completed, please press the [Purchase] button. Your order is now complete.

《4》You will receive an automatic email.After you press the [Purchase] button, an automatic email will be sent.If you do not receive this email, please enter the domain specified for reception so that you can receive emails from our store." and then contact us from [Contact Us] about resending the automatic email.

《6-2》If you receive a wrong product If you receive a product different from the one you ordered, please send us an email with [orderer name/product error status] from the inquiry page within 7 days of receiving the product. Thank you for contacting us. If we have the same item in stock, we will ship it to you at our expense. If the item is out of stock, we will issue a refund. We apologize for any inconvenience and ask for your understanding.
We do not accept returns or exchanges due to customer convenience. We apologize for any inconvenience and ask for your understanding.

About payment

*Tax is included in the sales price All prices displayed for our products include tax.

Convenience stores available

Lawson/7-Eleven/FamilyMart/Daily Yamazaki/Ministop/Seikomart

A convenience store payment fee of 190 yen will be charged.
Once the payment deadline has passed, you will not be able to make the payment.

*Please note that convenience store payments cannot be used for payments over 300,000 yen. *Payment methods vary depending on the convenience store, so please check your order confirmation email before making your payment.

Credit cards that can be used

In addition to VISA/MASTER/JCB/AMEX/DINERS, we accept credit cards issued by various credit card companies in Japan.

・amazon pay

・google pay

・apple pay

Bank transfer

Bank name: GMO Aozora Net Branch name: Corporate Sales Department 2 (branch code 102)
Account type: Ordinary Account number: 1445133
Account holder: F) Tagdam Agency

You can also pay later using Paidy.